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If for any reason you’re not pleased with your purchase, you can return it within 30 days for a full refund, no questions asked. Just give us an email to tell us that you’re returning it at thirsty@leclubdesvins.com and send your product(s) to:
Le Club des Vins
Kantoor 108
Zomerhofstraat 71
3032 CK Rotterdam
The Netherlands
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
If you are shipping an item over €75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you haven’t received your refund within 5 (five) business days, please contact us at thirsty@leclubdesvins.com.
Exchanges
We replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at thirsty@leclubdesvins.com and send your item to:
Le Club des Vins
Kantoor 108
Zomerhofstraat 71
3032 CK Rotterdam
The Netherlands